Shipping & Returns Policy
SHIPPING INFORMATION
Revised 05/15/14
Shipping Charges are Subject to Change Without Notice.
SHIPPING – (STANDARD SHIPPING IS REGULAR GROUND)
Most orders will be shipped within 24 - 48 hours of order entry. During the months with the highest temperatures (usually July & August) we will not ship product such as wax & make-up, regular ground, on Friday. This minimizes the time the product might be held in a warehouse, other than our own, over the weekend. AN AIRFREIGHT OPTION IS ALWAYS AVAILABLE AT AN ADDITIONAL COST TO YOU.
FORCE MAJEURE
Sellers’ expected date of delivery is approximate and shall not be binding upon seller. Seller shall not be responsible or liable to buyer for any direct, indirect, consequential, special or incidental damages for delay or failure of delivery, in whole or in part, of buyer’s order, if such delay or failure of delivery shall occur by reason of: riot, war or hostilities between any nations, civil commotions, governmental acts, acts of God, fire, accidents, earthquakes, labor disputes or strikes, delays of carriers, lack of transportation facilities, inability to obtain materials, power or fuel or the curtailment thereof, and other similar or different contingencies beyond the reasonable control of the parties.
FREIGHT CHARGES
PAYING C.O.D. (WHOLESALE CUSTOMERS ONLY)
$0.01 - $999.99
C.O.D. charge of $12.00 plus all published freight charges.
.
$1,000.00 and above
C.O.D. charge of $12.00 plus 50% of the published freight charges.
No Discounts Allowed on Airfreight.
PAYING BY CREDIT CARD & PAYPAL
Shipping Charges Calculated by Order Total
| $25 - up to $50 | $9.95 |
| $50 - up to $75 | $11.95 |
| $75 - up to $100 | $12.95 |
| $100 - up to $150 | $14.95 |
| $150 - up to $200 | $15.95 |
| $200 - up to $250 | $17.95 |
| $250 - up to $300 | $18.95 |
| $300 and above | $19.95 |
NOTE: ALL ORDERS SHIPPED TO ANY DESTINATION OUTSIDE THE 48 CONTIGUOUS UNITED STATES ARE SUBJECT TO ALL RELATED SHIPPING CHARGES WHICH INCLUDE, BUT ARE NOT LIMITED TO, PUBLISHED UPS 2ND DAY AIR, CUSTOMS / DUTY CHARGES AND INSURANCE CHARGES.
RETURN POLICY
Absolutely no returns on overstocks, old or obsolete merchandise. Items returned must be pre-approved and accompanied by the original invoice number and a return authorization number issued by a member of our staff. UNAUTHORIZED RETURNS WILL BE REFUSED. Buyer will be responsible for all freight charges associated with the return of product that is not defective or damaged. All other returned product must be in saleable condition. These returns are subject to a 20% restocking fee. A credit will not be applied to a customer’s account until returned items are received and approved by our receiving department. A credit will be applied to a customer’s account only. No cash or checks will be issued.
IMPORTANT!
MISSING OR DAMAGED PRODUCT, OR ANY DISCREPANCIES WITH YOUR INVOICE MUST BE REPORTED TO OUR OFFICE WITHIN 24 HOURS OF YOUR RECEIPT OF GOODS.